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What gets done
Attract, capture, prove. Every service below sits in one of those three, and each one exists because the loop breaks without it.
Capture
It answers every message and every call, quotes from the clinic’s own price list, handles the awkward questions, and books straight into the diary. It learns from each conversation, so the answers sharpen without anybody rewriting a script.
Every booking written into the calendar the team already opens, with the client’s details attached. Confirmations, reminders and reschedules handled inside the same flow.
Attract
Instagram, TikTok and Facebook run day to day. Posting, replies, comments and direct messages, all answered in the clinic’s own voice, with anything clinical passed to a person.
A month of creative planned and produced: stills, short video, captions and tags, built around the treatments the clinic wants to sell rather than whatever is trending this week.
Facebook and Instagram campaigns built, tested and tuned. Spend gets reported against booked appointments, not against clicks and impressions.
A fast site built to turn a visitor into an enquiry, wired to the same booking assistant, and kept current as treatments and prices change.
Prove
Every attended client gets the same request, worded the same way. No filtering of who gets asked, because the platforms forbid it and it corrodes trust anyway. The private line exists so a problem lands with the clinic first, not instead.
Once an appointment is marked attended, the same request goes to every client on the channel they already used. The clinic also gets a private line for anything that went wrong, so a problem reaches the team before it reaches anybody else.
The diary
The assistant books into a diary with real limits. Set how many people take appointments, push the demand up, and watch it place the day. Past capacity it says so, rather than double booking somebody.
Diary, 09:00 to 17:00
Routine Priority Urgent
Demonstration diary. Every number here gets computed on this page, and none of it describes real bookings.
Diary assignments as text
Who it suits
The work is shaped around aesthetics and treatment led businesses, where a booked chair is the whole of the revenue. See the four kinds of clinic this fits.
Most clinics know already. A short call is usually enough to say which tier fixes it and which one would be a waste.